Return & Cancellations

Absolutely, yes. MICRI insures each purchase during the time it is in transit until it is delivered to you. Because we want to make sure you receive your products, we require that you sign for goods delivered. At that point, you become responsible for the pieces. However, if the pieces are to be delivered to someone other than yourself, then signature by the recipient at the specified delivery address constitutes for delivery by MICRI and responsibility for the product is transferred at that point.

We pay for shipping if your order is grater then 400 RON. Any additional customs duties, foreign taxes or other fees, which may be imposed, will be charged to the customer.

The Buyer may return the Goods purchased online in their original packaging (with label and box intact, if applicable) within 14 days of receipt of the Goods. The Goods will be returned at the Buyer’s expense, using the same shipping service that shipped the Goods. If the Buyer requests withdrawal from the Contract within the legal withdrawal period, the Buyer must also return any gifts that accompanied the Goods. If the Buyer delays or is late in returning the Goods, exceeding the period of 14 days from the date of receipt of the Goods, the Buyer will lose the benefit of withdrawal. Goods that have been altered, tampered with, damaged, missing, worn or are not in the visual/aesthetic condition in which they were received from the courier cannot be returned under the Buyer’s right of withdrawal. Subject to the return of the Goods, MICRI DISTRIBUTION INTERNATIONAL S.R.L. shall refund the amount paid by the Buyer within a maximum of 14 (fourteen) days from the date of the Buyer’s written notification of the decision to withdraw from the Contract. The refunded amount does not include the initial costs of delivery of the Goods by courier to the address indicated by the Buyer.